Shipping policy
Shipping Policy
At ENIGMA Jewelry, we take great care in preparing and shipping your order.
Processing Time
Orders are typically processed within 1–2 business days. Once your order has been processed and shipped, you will receive a shipping confirmation with tracking information when available.
Shipping
All orders are shipped from Georgia, USA. Delivery times may vary depending on the shipping method selected and the destination.
Please note that processing times are separate from shipping transit times.
Order Tracking
Once your order has shipped, tracking information will be provided when available. Please allow some time for tracking updates to appear after receiving your shipping confirmation.
Shipping Delays
While we do our best to ensure your order arrives on time, ENIGMA Jewelry is not responsible for delays caused by shipping carriers, weather conditions, holidays, or other circumstances beyond our control.
Incorrect Shipping Information
Please make sure your shipping address is correct before completing your order. ENIGMA Jewelry is not responsible for orders shipped to an incorrect address provided by the customer.
Questions
If you have any questions about your order or shipping, please contact us through our Contact Us page. We are happy to help.